Relationship Banker: Tech‑Forward, Client‑Focused

JPMorganChase; North Babylon (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker in New York to deliver exceptional client experiences, greeting clients, and guiding them through banking solutions. You will build trusted relationships, educate clients on digital tools, and support daily branch operations to help clients achieve their financial goals.

The role emphasizes attentiveness, collaboration with branch teammates, and adherence to banking policies and procedures to ensure a seamless client experience.

Qualifications

• Customer-facing experience or equivalent.
• Ability to greet clients warmly and provide attentive service.
• Strong communication and listening skills.
• Ability to explain products and services clearly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with account servicing, maintenance, and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options (mobile app, online banking, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to meet client goals.
• Support branch operations including cash handling and vault/ATM procedures while following policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Teamwork

Tech savviness

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New York to deliver exceptional client experiences, greeting clients, and guiding them through banking solutions. You will build trusted relationships, educate clients on digital tools, and support daily branch operations to help clients achieve their financial goals.

The role emphasizes attentiveness, collaboration with branch teammates, and adherence to banking policies and procedures to ensure a seamless client experience.