Relationship Banker - Client Care & Tech Solutions

Fairygodboss; Laredo (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

On-site health centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering banking solutions and exceptional client experiences in a branch setting. You will greet clients, open new accounts, educate on digital tools, and collaborate with the team to meet financial goals, while adhering to policies and regulatory requirements.

In this role, you will build trusted client relationships, assist with routine transactions, and leverage Chase Mobile App and digital channels to enhance

Qualifications

• Customer service experience or comparable experience.
• Willingness to learn products, services, and procedures.
• Strong interpersonal skills and empathy in client interactions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies.
• Assist clients with day-to-day banking and digital self-service tools.
• Build relationships by listening and partnering with branch team.
• Handle branch operations and cash devices in line with bank policies.

Skills

Client service

Relationship building

Clear communication

Problem solving

Team collaboration

Tech-savvy / digital banking

Cash handling

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering banking solutions and exceptional client experiences in a branch setting. You will greet clients, open new accounts, educate on digital tools, and collaborate with the team to meet financial goals, while adhering to policies and regulatory requirements.

In this role, you will build trusted client relationships, assist with routine transactions, and leverage Chase Mobile App and digital channels to enhance