Relationship Banker - Personal Finance Navigator

Northwest Bank; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Northwest Bank in Columbus, OH invites a Relationship Banker to bring the customer experience to life, building meaningful connections in every interaction and financial conversation.

You’ll combine financial expertise with a people-first approach to guide clients through accounts, recommend products, and deepen relationships through proactive outreach and service.

This role emphasizes teamwork, compliance, and community involvement to support customers’ goals.

Qualifications

• Customer service or sales experience is preferred.
• 100% focus on delivering a people-first customer experience.
• Strong communication and listening skills to understand and address customer needs.
• Ability to navigate banking systems and explain financial options clearly.

Responsibilities

• Be a trusted point of connection in the financial center and create seamless customer experiences.

Skills

Customer service

Relationship building

Consultative selling

Financial acumen

Communication

Active listening

Business development

Networking

Ownership & initiative

Attention to detail

Problem solving

System navigation

Collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Bank in Columbus, OH invites a Relationship Banker to bring the customer experience to life, building meaningful connections in every interaction and financial conversation.

You’ll combine financial expertise with a people-first approach to guide clients through accounts, recommend products, and deepen relationships through proactive outreach and service.

This role emphasizes teamwork, compliance, and community involvement to support customers’ goals.