Relationship Banker - Build Trusted Financial Partnerships

Northwest; Clearfield (Clearfield County); On-site; USD 42,000 - 62,000; Full time

Job summary

Northwest Bank is seeking a Relationship Banker to bring the customer experience to life, building meaningful connections in every interaction and financial conversation. You’ll combine financial expertise with a people-first approach, making banking feel easy, personal, and worth returning to.

You will help customers with account selection, opening, and tailored financial solutions while partnering with team members and specialists to meet community needs.

Qualifications

• Natural, clear communication and customer service mindset.
• Motivation to learn and grow in financial conversations.
• Comfort discussing financial needs and solutions with customers.
• Attention to detail and comfort with technology.

Responsibilities

• Be the trusted point of connection in the financial center and create seamless customer experiences.
• Partner with teammates to maintain a welcoming environment.
• Ask purposeful questions to uncover financial goals and guide decisions.
• Assist with account selection, opening, and accuracy in processing.
• Recommend products and services to support customers' goals.
• Complete transactions with accuracy and efficiency.
• Follow up to deepen relationships and provide personalized service.
• Connect customers with Mortgage, Business Banking, Wealth, and partners.
• Meet performance goals related to customer experience and growth.
• Follow policies, procedures, and risk management practices.

Skills

People-focused

Clear communication

Curiosity

Learning mindset

Tech-savvy

Team player

Education

High School Diploma or equivalent

Job description

Northwest Bank is seeking a Relationship Banker to bring the customer experience to life, building meaningful connections in every interaction and financial conversation. You’ll combine financial expertise with a people-first approach, making banking feel easy, personal, and worth returning to.

You will help customers with account selection, opening, and tailored financial solutions while partnering with team members and specialists to meet community needs.