Relationship Banker: Customer-First Banking & Growth

Northwest-Bank; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Job summary

Northwest Bank is seeking a Relationship Banker to deliver excellent customer experiences in our financial center. You will build meaningful connections through thoughtful conversations, guiding customers through accounts and services with accuracy and efficiency.

Join a team that values curiosity, attention to detail, and a people-first approach. You will collaborate with Mortgage, Business Banking, Wealth, and other partners to grow relationships and meet performance goals.

Qualifications

• Customer service, retail, or sales experience preferred.
• Strong communication skills and a curious, learning mindset.

Responsibilities

• Be a trusted point of connection in the financial center.
• Partner with teammates to maintain a welcoming, customer-ready environment.
• Ask purposeful questions and listen deeply to uncover goals.
• Provide guidance to help customers make informed financial decisions.
• Guide customers through account selection and opening with accuracy and efficiency.
• Recommend products and services that support customers' financial goals.

Skills

People-focused communication

Curiosity

Clear communication

Team player

Detail-oriented

Tech-savvy

Education

High School Diploma or equivalent

Job description

Northwest Bank is seeking a Relationship Banker to deliver excellent customer experiences in our financial center. You will build meaningful connections through thoughtful conversations, guiding customers through accounts and services with accuracy and efficiency.

Join a team that values curiosity, attention to detail, and a people-first approach. You will collaborate with Mortgage, Business Banking, Wealth, and other partners to grow relationships and meet performance goals.