Relationship Banker II — Growth & Coaching Leader

Banco Santander SA; West Hartford (CT); Híbrido; USD 35.000 - 58.000; Jornada completa

Descripción de la vacante

Webster Bank, a division of Santander Bank, N.A., West Hartford, CT, seeks a Relationship Banker II to drive sales and deliver exceptional customer service. The role emphasizes needs-based conversations, balance handling, and collaboration across banking center teams.

The ideal candidate has 3–4 years in customer service and sales, with 0–2 years of supervisory experience and a flexible schedule including weekends. Base pay ranges with comprehensive benefits are offered.

Formación

• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Demonstrated success in leading, coaching, and motivating
• Working knowledge of all products and services
• Willingness to work Saturdays, Sundays and extended hours
• Travel may be required to alternate Banking Centers

Responsabilidades

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers.

Conocimientos

Customer service

Sales experience

Coaching

Needs-based selling

Communication skills

Educación

High School Diploma or GED

Bachelor's degree

Descripción del empleo

Webster Bank, a division of Santander Bank, N.A., West Hartford, CT, seeks a Relationship Banker II to drive sales and deliver exceptional customer service. The role emphasizes needs-based conversations, balance handling, and collaboration across banking center teams.

The ideal candidate has 3–4 years in customer service and sales, with 0–2 years of supervisory experience and a flexible schedule including weekends. Base pay ranges with comprehensive benefits are offered.