Relationship Banker II Growth, Incentives & Digital Banking

Regions Bank; Franklin (TN); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank in Franklin, Tennessee is seeking a Relationship Banker II to meet with customers in person and by phone, assess financial needs, and offer appropriate products and guidance to help customers reach their goals. This role suits candidates with retail or sales experience who want growth and upward mobility within a values-driven team.

You will work to achieve branch targets by identifying needs, making outbound calls, and educating customers on Regions’ loan and deposit offerings and

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager.

Skills

Relationship-building

Communication skills

Customer focus

Cash handling

Digital banking support

Multi-priority management

Policy adherence

Team collaboration

Education

Bachelor’s degree

High School Diploma or GED

Job description

Regions Bank in Franklin, Tennessee is seeking a Relationship Banker II to meet with customers in person and by phone, assess financial needs, and offer appropriate products and guidance to help customers reach their goals. This role suits candidates with retail or sales experience who want growth and upward mobility within a values-driven team.

You will work to achieve branch targets by identifying needs, making outbound calls, and educating customers on Regions’ loan and deposit offerings and