Relationship Banker II: Growth & Digital Banking Impact

Regions Bank; Jackson (TN); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid vacation/sick time

401K with company match

Medical, dental and vision benefits

Disability benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Volunteer Program

Job summary

Regions Bank in Jackson, TN seeks a Relationship Banker II to meet customers' financial needs by offering appropriate products and guidance. This role involves in-person and phone interactions, with targets and growth opportunities in a retail banking environment.

The successful candidate should be driven, with strong communication skills and a team orientation. This full-time position includes overtime eligibility and a comprehensive benefits package.

Qualifications

• High School diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process transactions.
• Strong communication and computer skills.
• Ability to lift up to twenty pounds (20 lbs).

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings.
• Provides a consistent optimal customer experience, including greeting customers and processing transactions as needed.
• Owns and resolves customer issues.
• Refers customers to internal experts for complex financial goals.
• Follows bank processes, adheres to laws and regulations, and reports operational risks.

Skills

Customer service

Cash handling

Communication

Multi-tasking

Digital banking

Computer literacy

Education

High School Diploma or GED

Job description

Regions Bank in Jackson, TN seeks a Relationship Banker II to meet customers' financial needs by offering appropriate products and guidance. This role involves in-person and phone interactions, with targets and growth opportunities in a retail banking environment.

The successful candidate should be driven, with strong communication skills and a team orientation. This full-time position includes overtime eligibility and a comprehensive benefits package.