Relationship Banker II: Growth & Impact in Everyday Banking

TD; Brookline (MA); On-site; USD 68,053,000 - 88,828,000; Full time

Job summary

TD Bank is seeking a Retail Banking Specialist in Brookline, MA. You will be the first point of contact, delivering everyday banking and basic consumer account support while building relationships with clients.

You will guide customers through transactions, educate them on TD products, and connect them with specialists as needed, all while maintaining compliance with bank policies and risk standards.

Qualifications

• High school diploma or GED required.
• 1+ years of client-facing experience.
• Teller or cash-handling experience preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Strong communication and problem-solving skills.
• Proficient in Microsoft Office.

Responsibilities

• Handle everyday banking transactions with accuracy and speed.
• Provide exceptional client service and educate clients on TD products and services.
• Refer clients to specialists when deeper financial needs are identified.
• Maintain compliance with risk and regulatory standards in all interactions.
• Serve as the hospitality ambassador and first point of contact at the financial center.

Skills

Customer service

Communication

Organization

Problem-solving

Attention to detail

Multitasking

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank is seeking a Retail Banking Specialist in Brookline, MA. You will be the first point of contact, delivering everyday banking and basic consumer account support while building relationships with clients.

You will guide customers through transactions, educate them on TD products, and connect them with specialists as needed, all while maintaining compliance with bank policies and risk standards.