Relationship Banker II - Client Impact & Growth

TD Bank Group; Billerica, Northern (MA, KY); Hybrid; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Billerica, MA is seeking a customer-focused team member to deliver everyday banking services and assist with consumer account opening and maintenance. You will engage clients with accuracy and empathy, guiding conversations to understand needs and connect them with TD specialists when appropriate.

The role emphasizes hospitality at the financial center, with a focus on compliant, high-quality service and the ability to navigate multiple tasks within a fast-paced environment.

Qualifications

• High school diploma or GED
• 1+ years demonstrated experience working with clients
• Ability to work during operating hours including evenings, weekends and holidays

Responsibilities

• Delivers everyday banking and basic consumer account opening/maintenance while engaging clients to understand their needs
• Acts as hospitality ambassador of the financial center, guiding traffic flow and delivering a high touch client experience
• Identifies client needs and initiates referrals to TD specialists to deepen relationships and achieve financial goals

Job description

TD Bank Group in Billerica, MA is seeking a customer-focused team member to deliver everyday banking services and assist with consumer account opening and maintenance. You will engage clients with accuracy and empathy, guiding conversations to understand needs and connect them with TD specialists when appropriate.

The role emphasizes hospitality at the financial center, with a focus on compliant, high-quality service and the ability to navigate multiple tasks within a fast-paced environment.