Relationship Banker II — Growth & Customer Impact

Regions Bank; Athens (GA); Sur place; USD 39 000 - 48 000; Plein temps

Avantages offerts par ce poste

Health benefits

401K with company match

Paid time off

Résumé du poste

Regions Bank in Athens, GA is seeking a Relationship Banker II to meet with customers and prospects, assess financial needs, and offer appropriate Regions products and services. This role emphasizes customer service, sales, and accurate handling of banking transactions within a collaborative team.

The candidate should thrive on achieving branch goals, be comfortable with outbound calls, and possess strong communication skills to guide customers toward their financial objectives.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty pounds.

Responsabilités

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Connaissances

Policy adherence

Digital banking support

Multitasking

Cash handling

Relationship building

Customer focus

Formation

High School Diploma or GED

Bachelor’s degree

Life Insurance License

Description du poste

Regions Bank in Athens, GA is seeking a Relationship Banker II to meet with customers and prospects, assess financial needs, and offer appropriate Regions products and services. This role emphasizes customer service, sales, and accurate handling of banking transactions within a collaborative team.

The candidate should thrive on achieving branch goals, be comfortable with outbound calls, and possess strong communication skills to guide customers toward their financial objectives.