Relationship Banker II: Growth & Solutions

Regions Bank; Birmingham (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Relationship Banker II to meet with customers, assess financial needs, and offer appropriate banking products and guidance. This full-time role emphasizes sales, service quality, and proactive relationship building in a Birmingham, AL market.

Ideal candidates will have retail or sales experience, strong communication skills, and the ability to work collaboratively with a team to achieve branch goals and protect customer trust.

Qualifications

• High School Diploma or GED is required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

Responsibilities

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones.
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types.
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Provides a consistent optimal customer experience, which may consist of greeting customers and processing transactions.
• Owns and resolves customer issues.
• Refers customers to an internal team of experts when complex financial goals and needs are recognized.
• Follows all bank processes and procedures and adheres to applicable laws and regulations.

Skills

Customer service

Communication

Relationship-building

Sales

Digital banking

Time management

Cash handling

Teamwork

Education

Bachelor’s degree

High School Diploma or GED

Life Insurance License

Job description

Regions Bank is seeking a Relationship Banker II to meet with customers, assess financial needs, and offer appropriate banking products and guidance. This full-time role emphasizes sales, service quality, and proactive relationship building in a Birmingham, AL market.

Ideal candidates will have retail or sales experience, strong communication skills, and the ability to work collaboratively with a team to achieve branch goals and protect customer trust.