Relationship Banker II: Growth & Community Focus

Woodforest National Bank; New Philadelphia (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match

Paid time away

Medical coverage

Job summary

Woodforest National Bank in New Philadelphia, OH is seeking a Banker to be a frontline ambassador delivering the Woodforest Experience. You will build retail customer relationships, market products, and execute operations with excellence.

The role emphasizes helping customers, proactive product recommendations, and living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Open and maintain deposit accounts and consumer loan products with accuracy.
• Follow branch security procedures and remain vigilant to protect the bank, customers, and team.
• Provide dependable, efficient service while maintaining professionalism in a fast-paced retail environment.
• Explain complex banking solutions in a simple, understandable way.

Skills

Retail sales

Customer service

Communication

Problem-solving

Organizational skills

Flexibility

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank in New Philadelphia, OH is seeking a Banker to be a frontline ambassador delivering the Woodforest Experience. You will build retail customer relationships, market products, and execute operations with excellence.

The role emphasizes helping customers, proactive product recommendations, and living Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.