Banker II: Build Relationships, Deliver Service, Grow

Woodforest National Bank; Cincinnati (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

ESOP

401(k)

Medical insurance

PTO

Disability & Life insurance

Well-being program

Career growth

Job summary

Woodforest National Bank is seeking a Banker in Ohio to serve as a frontline ambassador, delivering exceptional customer service and driving retail sales. You will engage customers, promote banking products, and ensure accurate, compliant processing in a fast-paced branch setting.

The role emphasizes ownership, service, community, and integrity, with opportunities to support local marketing and community initiatives while upholding Woodforest’s core values.

Qualifications

• Minimum 2 years of retail sales and/or customer service experience
• Willingness to accept coaching and feedback
• Ability to work flexible or extended hours based on branch needs

Responsibilities

• Deliver strong retail performance by identifying customer needs and recommending banking solutions
• Achieve individual sales goals through conversations, referrals, and marketing outreach
• Explain complex banking solutions in simple terms to customers
• Open and maintain deposits and consumer loans with accuracy and compliance

Skills

Retail sales

Customer service

Communication

Problem solving

Sales referrals

Education

High School Diploma or equivalent

Tools

Digital banking tools

Job description

Woodforest National Bank is seeking a Banker in Ohio to serve as a frontline ambassador, delivering exceptional customer service and driving retail sales. You will engage customers, promote banking products, and ensure accurate, compliant processing in a fast-paced branch setting.

The role emphasizes ownership, service, community, and integrity, with opportunities to support local marketing and community initiatives while upholding Woodforest’s core values.