Relationship Banker II: Growth & Coaching Lead

Banco Santander (Brasil); South Fallsburg (NY); In loco; USD 35.000 - 58.000; Tempo pieno

Vantaggi offerti da questo lavoro

Santander Benefits

Descrizione del lavoro

Webster Bank, a division of Santander Bank, N.A., in South Fallsburg, NY, seeks a Relationship Banker II to serve Banking Center customers, process transactions, and partner with teams to meet sales, service, and operation goals.

The role emphasizes needs-based conversations, trust-building, and opportunities to cross-sell financial products while maintaining regulatory compliance and delivering quality service.

Competenze

• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.

Mansioni

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deep relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Conoscenze

Customer service

Needs-based banking sales

Supervisory experience

Communication skills

Formazione

High School Diploma or GED

Associate or Bachelor’s degree preferred

Descrizione del lavoro

Webster Bank, a division of Santander Bank, N.A., in South Fallsburg, NY, seeks a Relationship Banker II to serve Banking Center customers, process transactions, and partner with teams to meet sales, service, and operation goals.

The role emphasizes needs-based conversations, trust-building, and opportunities to cross-sell financial products while maintaining regulatory compliance and delivering quality service.