Relationship Banker II — Grow Retail Banking Impact

Woodforest National Bank; San Antonio (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) with ESOP

Medical coverage

Paid time away

Job summary

Woodforest National Bank in Texas–San Antonio is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by growing retail customer relationships through exceptional service and proactive product recommendations.

You will discuss banking needs, explain products clearly, support digital tools, and help maintain branch operations with accuracy and compliance in a fast-paced environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience is preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach inside/outside the branch.
• Resolve customer inquiries at first point of contact with available internal partners.
• Maintain accurate transaction processing and account opening in compliance with policies.
• Explain complex banking solutions in simple terms to customers.
• Deliver warm, personalized service and promote digital banking tools.

Skills

Retail sales

Customer service

Coaching receptiveness

Communication

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Texas–San Antonio is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience by growing retail customer relationships through exceptional service and proactive product recommendations.

You will discuss banking needs, explain products clearly, support digital tools, and help maintain branch operations with accuracy and compliance in a fast-paced environment.