Retail Banking Advisor - Growth & Service

Woodforest; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Woodforest National Bank is seeking a personable Banker to serve as a frontline ambassador and grow retail relationships in the Texas market. You will deliver the Woodforest Experience through exceptional service, proactive product recommendations, and rigorous adherence to operational standards.

You'll engage customers, explain banking solutions simply, and support digital tools while maintaining integrity and teamwork in a fast-paced environment.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Handle teller transactions, cash handling, and deposits.
• Explain products clearly and support digital banking tools.
• Maintain compliance with policies and regulatory requirements.

Skills

Retail sales

Customer service

Communication

Problem-solving

Sales referrals

Education

High School Diploma or equivalent

Tools

Cisco Duo authentication

Job description

Woodforest National Bank is seeking a personable Banker to serve as a frontline ambassador and grow retail relationships in the Texas market. You will deliver the Woodforest Experience through exceptional service, proactive product recommendations, and rigorous adherence to operational standards.

You'll engage customers, explain banking solutions simply, and support digital tools while maintaining integrity and teamwork in a fast-paced environment.