Relationship Banker II — Digital-First Client Advisor

U.S. Bank; Walla Walla (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy and parental leave

401(k) retirement plan

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and promote digital tools while delivering a trusted, high-quality client experience.

The role emphasizes proactive outreach, product knowledge, and collaboration with branch teams to support customers' financial goals. The position requires strong communication, adherence to NMLS/S.A.F.E.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and nurture client relationships across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend suitable solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service options and digital products to meet financial needs.

Skills

Relationship building

Client engagement

Digital product knowledge

Sales campaign experience

Communication skills

Job description

U.S. Bank is hiring a Relationship Banker to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and promote digital tools while delivering a trusted, high-quality client experience.

The role emphasizes proactive outreach, product knowledge, and collaboration with branch teams to support customers' financial goals. The position requires strong communication, adherence to NMLS/S.A.F.E.