Relationship Banker II: Digital-First Banking Advisor

US Bank; Las Vegas (NV); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Healthcare

401(k) plan

Paid vacation

Paid holidays

Parental leave

Disability insurance

Life insurance

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels.

You will build trusted client relationships, assess banking needs, and guide customers through deposit and loan products while promoting digital and self-service options. The role involves opening accounts, handling service requests, and collaborating with branch teams to deliver exceptional, accurate customer experiences.

Qualifications

• High school diploma or equivalent is required.
• Experience in retail banking or similar customer-service roles preferred.
• Strong communication and relationship-building skills with clients.

Responsibilities

• Build relationships with clients via in-person, appointment, and virtual channels.
• Educate clients on digital banking products and self-service options.
• Open new consumer and business accounts and process service requests.
• Collaborate with branch team and partners to serve clients efficiently.
• Adhere to NMLS requirements and conduct background/credit checks as needed.

Skills

Relationship building

Customer service

Communication skills

Digital banking knowledge

Sales campaigns experience

Financial services exposure

Education

High school diploma or equivalent

Tools

CRM systems

NMLS awareness

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels.

You will build trusted client relationships, assess banking needs, and guide customers through deposit and loan products while promoting digital and self-service options. The role involves opening accounts, handling service requests, and collaborating with branch teams to deliver exceptional, accurate customer experiences.