Relationship Banker II — Digital-First Client Advisor

Usbank; Bountiful (UT); On-site; USD 3,022,000 - 3,695,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels. You will assess customer needs, educate on deposit and loan products, and open new accounts while driving a digital-first experience.

The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of transactions, with emphasis on delivering superior customer service.

Qualifications

• High school diploma or equivalent.
• Typically four to five years of job-related, retail banking experience or equivalent training.

Responsibilities

• Engage customers via in-person, appointment, and virtual channels to provide tailored counsel.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital and self-service banking options and products.
• Collaborate with branch team members to serve clients efficiently and accurately.

Skills

Relationship building

Communication

Digital product knowledge

Customer service

Sales campaigns

Interpersonal skills

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in-person, appointment, and virtual channels. You will assess customer needs, educate on deposit and loan products, and open new accounts while driving a digital-first experience.

The role emphasizes proactive outreach, collaboration with branch teams, and accurate processing of transactions, with emphasis on delivering superior customer service.