Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Minneapolis (MN); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels and provide guidance on banking products and services. The role emphasizes trust, understanding customer needs, and delivering a digital-first client experience.

Responsibilities include building client relationships, educating customers on digital tools, opening accounts, and collaborating with branch teams to serve clients accurately and with operational excellence.

Qualifications

• High school diploma or equivalent
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up
• Identify solutions for new and existing clients based on their needs
• Educate clients on digital products and self-service technologies
• Open new consumer and business accounts and process service requests
• Provide accurate and efficient service with compliance to policies and procedures

Skills

Relationship building

Communication

Digital products

Customer service

Sales campaigns

Banking policies

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels and provide guidance on banking products and services. The role emphasizes trust, understanding customer needs, and delivering a digital-first client experience.

Responsibilities include building client relationships, educating customers on digital tools, opening accounts, and collaborating with branch teams to serve clients accurately and with operational excellence.