Relationship Banker II: Digital-First Client Advocate

U.S. Bank; Cupertino (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health benefits (medical, dental, etc)

401(k) employer-funded retirement plan

Paid vacation and holidays

Adoption assistance

Job summary

U.S. Bank is seeking a Relationship Banker who will build strong client relationships through in-person, by-appointment, and virtual interactions, delivering tailored financial guidance and education on deposits, loans, and digital tools.

You will open accounts and support customers with banking needs, while maintaining regulatory compliance and a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, and delivering excellent customer service across

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and training.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual engagement to provide counsel.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service technologies and guide them to digital channels.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker who will build strong client relationships through in-person, by-appointment, and virtual interactions, delivering tailored financial guidance and education on deposits, loans, and digital tools.

You will open accounts and support customers with banking needs, while maintaining regulatory compliance and a digital-first mindset. The role emphasizes proactive outreach, collaboration with branch teams, and delivering excellent customer service across