Relationship Banker II: Digital-First Client Advisor

US Bank; Cambridge (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels and provide financial guidance. You will assess banking needs, gather information, and educate clients on deposit and loan products while leveraging digital tools to enhance service.

The role requires strong relationship skills, familiarity with retail banking products, and the ability to process basic transactions and open accounts. A team-oriented, customer-focused approach is essential.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts and processes service requests.
• Educates clients on digital products and self-service technologies.
• Provides an optimal client experience and collaborates with branch team members to serve clients.

Skills

Relationship building

Customer service

Communication

Sales campaigns

Digital products

Education

High school diploma

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels and provide financial guidance. You will assess banking needs, gather information, and educate clients on deposit and loan products while leveraging digital tools to enhance service.

The role requires strong relationship skills, familiarity with retail banking products, and the ability to process basic transactions and open accounts. A team-oriented, customer-focused approach is essential.