Relationship Banker II - Digital-First Client Advisor

US Bank; San Mateo (CA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Paid holidays

Parental leave

Disability insurance

Job summary

U.S. Bank is hiring a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will assess banking needs, promote deposit and loan products, and provide solutions through a digital-first experience.

In this role, you will welcome clients at a U.S. Bank location, open accounts, process requests, and help customers navigate digital self-service tools while collaborating with branch teammates to deliver exceptional service and

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong client relationships and communication skills.

Responsibilities

• Build relationships with customers across multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on banking products and digital self-service tools.
• Collaborate with branch teams to serve clients efficiently.

Skills

Relationship building

Client engagement

Digital banking

Sales experience

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring a Relationship Banker to build trusted relationships with customers across in-person, by appointment, and virtual channels. You will assess banking needs, promote deposit and loan products, and provide solutions through a digital-first experience.

In this role, you will welcome clients at a U.S. Bank location, open accounts, process requests, and help customers navigate digital self-service tools while collaborating with branch teammates to deliver exceptional service and