Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Madison (WI); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

U.S. Bank in Madison, WI is seeking a Relationship Banker to build and sustain client relationships across in-person, appointment-based and digital channels. You will assess banking needs, educate clients on products, open accounts, and process requests with accuracy.

Strong communication, customer service and a digital-first mindset are essential as you partner with branch teams to deliver exceptional service and growth opportunities at the Hilldale Branch in Madison.

Qualifications

• Minimum four to five years of job-related retail banking experience or a combination of experience and training.
• Strong ability to build and foster relationships with clients through proactive outreach.
• Solid knowledge of retail banking products, services, policies and procedures.

Responsibilities

• Engage customers in-person, by appointment, and virtually to advise on banking needs.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital products and self-service tools to meet financial goals.
• Provide an accurate, efficient customer experience with attention to detail and compliance.

Skills

Relationship-building

Customer service

Communication skills

Digital banking

Sales experience

Education

High school diploma

Job description

U.S. Bank in Madison, WI is seeking a Relationship Banker to build and sustain client relationships across in-person, appointment-based and digital channels. You will assess banking needs, educate clients on products, open accounts, and process requests with accuracy.

Strong communication, customer service and a digital-first mindset are essential as you partner with branch teams to deliver exceptional service and growth opportunities at the Hilldale Branch in Madison.