Relationship Banker II — Digital-First Banking

U.S. Bank; Menomonee Falls (WI); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Short-term and long-term disability

Basic term and optional term life ins.

Up to 11 paid holidays

Adoption assistance

Sick and Safe Leave accruals

Job summary

U.S. Bank in Wisconsin is seeking a Relationship Banker to connect with customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, process transactions, and educate clients on products and services, with a strong focus on a digital-first mindset.

Collaborating with branch teams, you’ll foster trusted relationships, follow up with clients, and help them achieve their financial goals while delivering an exceptional client experience.

Qualifications

• High school diploma or equivalent.
• 4–5 years of retail banking experience.

Responsibilities

• Build and foster client relationships through proactive outreach.
• Identify client financial needs and recommend solutions.
• Open new consumer and business accounts.
• Educate clients on digital banking products and self-service features.
• Work with branch team to deliver excellent client service.

Skills

Relationship-building

Communication with clients

Sales through promotions

Digital product literacy

Knowledge of banking products

Customer service

Tools

CRM system

Job description

U.S. Bank in Wisconsin is seeking a Relationship Banker to connect with customers across in-person, appointment, and digital channels. You will assess banking needs, open accounts, process transactions, and educate clients on products and services, with a strong focus on a digital-first mindset.

Collaborating with branch teams, you’ll foster trusted relationships, follow up with clients, and help them achieve their financial goals while delivering an exceptional client experience.