Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Lone Tree, Northern (CO, KY); Hybrid; USD 37,000 - 45,000; Full time

Job summary

U.S. Bank is seeking a Relationship Banker II to build meaningful client relationships through in-person, appointment-based, and virtual interactions within a Park Meadows, Lone Tree, CO location.

You will assess customer needs, process deposits and loans, and educate clients on digital products to drive a seamless banking experience. The role requires NMLS registration, a background/credit check, and a commitment to operational excellence within a customer-centric, compliant framework.

Qualifications

• Bachelor- or high school-level credential required as stated; strong customer service background preferred.
• Experience in retail banking and understanding of bank policies, procedures, and self-service technologies.
• Proven ability to identify customer needs and cross-sell banking products.

Responsibilities

• Engage customers across multiple channels to understand their financial goals.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to enhance the client experience.

Skills

Relationship building

Communication

Retail banking knowledge

Sales campaigns

Digital banking

Customer service

Interpersonal skills

Digital mindset

Education

High school diploma or equivalent

Tools

CRM systems

Digital banking platforms

Job description

U.S. Bank is seeking a Relationship Banker II to build meaningful client relationships through in-person, appointment-based, and virtual interactions within a Park Meadows, Lone Tree, CO location.

You will assess customer needs, process deposits and loans, and educate clients on digital products to drive a seamless banking experience. The role requires NMLS registration, a background/credit check, and a commitment to operational excellence within a customer-centric, compliant framework.