Relationship Banker II — Digital-First Client Advisor

Us Bank; Santa Fe (NM); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation (2–5 weeks depending on)

Paid holidays (up to 11)

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance while promoting digital first solutions.

You will open new accounts and process service requests, ensuring accuracy and compliance. The role emphasizes proactive client outreach, knowledge of retail banking products, and collaboration with branch teams to deliver an optimal client experience.

Qualifications

• High school diploma or equivalent.
• 2+ years of retail banking or related customer service experience preferred.
• Strong customer-service and interpersonal skills.

Responsibilities

• Engage customers across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services and self-service options.
• Build relationships with clients through proactive outreach and follow up.

Skills

Relationship building

Client communication

Digital products

Sales campaigns

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance while promoting digital first solutions.

You will open new accounts and process service requests, ensuring accuracy and compliance. The role emphasizes proactive client outreach, knowledge of retail banking products, and collaboration with branch teams to deliver an optimal client experience.