Relationship Banker: Digital-First Client Advisor

U.S. Bank; Lakewood (CO); On-site; USD 66,449,000 - 81,234,000; Full time

Job summary

U.S. Bank in Lakewood, CO seeks a Relationship Banker to build trusted client relationships across in-person, by appointment, and digital channels. You will assess banking needs, explain deposit and loan products, open accounts, process requests, and guide clients toward digital self-service options.

This role requires NMLS registration under SAFE Act, background/credit checks, and collaboration with branch colleagues to ensure compliant, accurate service while optimizing the client experience.

Qualifications

• High school diploma or equivalent.
• Typically under four years' retail banking experience or equivalent training.

Responsibilities

• Builds and fosters client relationships through proactive outreach and follow-up.
• Identify solutions for new and existing clients based on needs.
• Educate clients on digital self-service products and services.
• Open new consumer and business accounts and process service requests.
• Collaborate with branch team to serve clients with accuracy and excellence.

Skills

Relationship building

Communication

Customer service

Digital products

Proactive outreach

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank in Lakewood, CO seeks a Relationship Banker to build trusted client relationships across in-person, by appointment, and digital channels. You will assess banking needs, explain deposit and loan products, open accounts, process requests, and guide clients toward digital self-service options.

This role requires NMLS registration under SAFE Act, background/credit checks, and collaboration with branch colleagues to ensure compliant, accurate service while optimizing the client experience.