Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Boise (ID); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability coverage

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across multiple channels, delivering personalized financial guidance and promoting digital banking tools.

You will assess customer needs, open accounts, and process requests with accuracy. You will engage clients to understand goals, educate them on products, and collaborate with your branch team to ensure a seamless, compliant customer experience.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related retail banking experience or equivalent training.

Responsibilities

• Build relationships with customers across in-person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services and tailor solutions.
• Proactively outreach and follow up to understand financial needs.
• Open new consumer and business accounts and process service requests.
• Promote digital products and self-service technologies to meet needs.
• Collaborate with branch team to deliver operational excellence.

Skills

Relationship building

Customer service

Sales experience

Digital banking

Communication

Proactive outreach

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across multiple channels, delivering personalized financial guidance and promoting digital banking tools.

You will assess customer needs, open accounts, and process requests with accuracy. You will engage clients to understand goals, educate them on products, and collaborate with your branch team to ensure a seamless, compliant customer experience.