Relationship Banker II - Digital-First Client Solutions

Us Bank; Geneva Township (OH); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid vacation

Holiday pay

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships through in-person, by-appointment, and virtual interactions, offering tailored banking guidance and digital-first solutions.

You will greet clients, process basic transactions, open new accounts, and educate on available products and services. The role emphasizes proactive outreach, understanding customer needs, and collaboration with branch teams to deliver an exceptional, accurate client experience while supporting

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Engage clients across channels to provide banking counsel.
• Open consumer and business accounts and process basic transactions.
• Educate clients on digital banking products and services.
• Identify client needs and recommend suitable solutions.
• Partner with branch team to ensure excellent client experiences.

Skills

Relationship building

Customer service

Communication

Digital banking

Sales awareness

Education

High school diploma or equivalent

Tools

NMLS knowledge

E-Verify awareness

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships through in-person, by-appointment, and virtual interactions, offering tailored banking guidance and digital-first solutions.

You will greet clients, process basic transactions, open new accounts, and educate on available products and services. The role emphasizes proactive outreach, understanding customer needs, and collaboration with branch teams to deliver an exceptional, accurate client experience while supporting