Relationship Banker II – Digital-First Client Advisor

US Bank; Fresno (CA); On-site; USD 50,000 - 85,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic life insurance

Short-term and long-term disability

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a Relationship Banker in Fresno, CA to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital self-service tools.

You will assess client needs, open consumer and business accounts, and process service requests while educating clients on available deposit and loan products. A strong emphasis on exemplary service and outcomes is essential.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience is typically 4–5 years or equivalent training.
• Strong relationship-building and proactive outreach abilities.
• Excellent communication and customer service skills.

Responsibilities

• Build relationships with customers through in-person, by appointment, and virtual channels.
• Assess customers' banking needs and recommend deposit and loan products.
• Open new accounts and process service requests and credit applications.
• Educate clients on digital products and self-service tools.
• Ensure accurate processing of customer information and banking transactions.
• Collaborate with branch teams to deliver exemplary client experiences.

Skills

Client relationships

Communication skills

Digital banking knowledge

Sales experience

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Fresno, CA to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance and promoting digital self-service tools.

You will assess client needs, open consumer and business accounts, and process service requests while educating clients on available deposit and loan products. A strong emphasis on exemplary service and outcomes is essential.