Relationship Banker II: Client Advisor & Digital Solutions

U.S. Bank; Buena Park (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare

Life insurance

401(k) retirement plan

Paid vacation

Job summary

U.S. Bank in California is seeking a Relationship Banker to build face-to-face client relationships, assess financial needs, and educate customers on banking products and digital services.

You will open accounts, process routine transactions, and support branch operations with accuracy and empathy. You will engage clients, identify tailored financial solutions, and collaborate with team members to deliver excellent service while navigating regulatory requirements and ensuring a positive customer

Qualifications

• High school diploma or equivalent
• Experience in retail banking or customer service preferred
• Ability to learn banking policies and digital products

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up
• Identifies solutions for new and existing clients based on their needs
• Maintains knowledge of consumer and business banking products and services
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions
• Opens new consumer and business accounts and submits credit applications
• Educates clients on digital products and self-service technologies

Skills

Relationship building

Communication

Customer service

Digital banking knowledge

Education

High school diploma

Job description

U.S. Bank in California is seeking a Relationship Banker to build face-to-face client relationships, assess financial needs, and educate customers on banking products and digital services.

You will open accounts, process routine transactions, and support branch operations with accuracy and empathy. You will engage clients, identify tailored financial solutions, and collaborate with team members to deliver excellent service while navigating regulatory requirements and ensuring a positive customer