Relationship Banker II — Digital-First Banking Advisor

U.S. Bank; Spokane (WA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k) and retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Spokane, WA is seeking a Relationship Banker to engage clients across in-person and digital channels, building trusted relationships while guiding customers to the right deposits, loans and services. This role emphasizes a digital-first mindset and proactive outreach to meet each client's financial goals.

The position requires a high school diploma and 4–5 years of retail banking experience, with a strong focus on service, product knowledge and teamwork within the branch network.

Qualifications

• High school diploma or equivalent.
• 4–5 years of retail banking experience or equivalent training.
• Build and foster client relationships through proactive outreach and follow up.
• Engage and communicate effectively with clients.
• Knowledge of retail banking products and branch policies.
• Experience with digital products and self-service technologies.
• Strong customer service and interpersonal skills.
• Experience with sales campaigns/promotions.
• Experience with financial services industry preferred.

Responsibilities

• Builds and nurtures client relationships across channels.
• Opens new consumer and business accounts and processes requests.
• Educates clients on digital products and self-service options.
• Maintains knowledge of banking products, services and policies.
• Delivers an optimal client experience and collaborates with branch team.
• Participates in sales campaigns and promotes products.

Skills

Relationship-building

Proactive outreach

Communication skills

Banking product knowledge

Digital products knowledge

Sales campaigns

Customer service

Self-service tech

Financial services experience

Job description

U.S. Bank in Spokane, WA is seeking a Relationship Banker to engage clients across in-person and digital channels, building trusted relationships while guiding customers to the right deposits, loans and services. This role emphasizes a digital-first mindset and proactive outreach to meet each client's financial goals.

The position requires a high school diploma and 4–5 years of retail banking experience, with a strong focus on service, product knowledge and teamwork within the branch network.