Relationship Banker II: Digital-First Client Advisor

U.S. Bank; Billings (MT); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in‑person, appointment, and virtual channels. You’ll discuss deposits, loans, and digital tools, guiding clients to the best solutions while maintaining a digital-first mindset.

The role emphasizes proactive outreach, knowledge of retail banking products, and collaboration with branch teams to serve customers with accuracy and exceptional service.

Qualifications

• 4–5 years retail banking experience.
• Strong relationship-building with clients.
• Knowledge of consumer and business banking products.

Responsibilities

• Engage clients across in-person, by appointment, and virtual channels to provide banking guidance.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Identify and discuss financial solutions based on customer needs.
• Collaborate with branch team to deliver excellent client experience.
• Ensure accuracy and compliance with banking policies.

Skills

Relationship building

Customer service

Digital banking

Communication

Financial knowledge

Job description

U.S. Bank is seeking a Relationship Banker to build strong client relationships across in‑person, appointment, and virtual channels. You’ll discuss deposits, loans, and digital tools, guiding clients to the best solutions while maintaining a digital-first mindset.

The role emphasizes proactive outreach, knowledge of retail banking products, and collaboration with branch teams to serve customers with accuracy and exceptional service.