Relationship Banker II - Digital-First Client Advisor

Us Bank; Spokane (WA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation and holidays

Training and career development

Job summary

U.S. Bank is seeking a Relationship Banker in Spokane, WA to build trusted client relationships across in-person, appointment, and digital channels.

You will educate customers on deposit and loan products, open accounts, and help with digital tools while supporting branch teams to deliver exceptional service. The role emphasizes a digital-first mindset, strong communication, and the ability to identify customer needs and offer appropriate solutions.

Qualifications

• Experience building client relationships and proactively following up with customers
• Ability to engage and communicate with clients and understand their banking needs
• Knowledge of retail banking products, services and digital tools
• Experience with sales campaigns/promotions and delivering a great client experience

Responsibilities

• Builds relationships with clients through in-person, by appointment, and virtual outreach
• Open new consumer and business accounts and process service requests
• Educate clients on digital products and self-service tools to meet needs
• Provide accurate guidance on banking products and services and support branch team collaboration

Skills

Relationship-building

Proactive outreach

Client communication

Digital banking knowledge

Sales experience

Interpersonal skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Spokane, WA to build trusted client relationships across in-person, appointment, and digital channels.

You will educate customers on deposit and loan products, open accounts, and help with digital tools while supporting branch teams to deliver exceptional service. The role emphasizes a digital-first mindset, strong communication, and the ability to identify customer needs and offer appropriate solutions.