Relationship Banker II - Digital-First Banking

U.S. Bank; Florence (AZ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, offering tailored financial guidance and promoting digital services.

The role emphasizes building strong client relationships, understanding customer needs, and facilitating deposits and loans. Responsibilities include opening accounts, processing service requests, and educating clients on digital tools.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of job-related, retail banking experience or a combination of experience and training.

Responsibilities

• Engage clients across multiple channels to understand needs and provide banking guidance.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital products and self-service options to enhance the client experience.
• Collaborate with branch team members to deliver accurate, compliant service.

Skills

Relationship building

Communication

Digital products

Sales campaigns

Customer service

Digital-first mindset

Interpersonal skills

Industry knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels, offering tailored financial guidance and promoting digital services.

The role emphasizes building strong client relationships, understanding customer needs, and facilitating deposits and loans. Responsibilities include opening accounts, processing service requests, and educating clients on digital tools.