Digital-First Relationship Banker II

US Bank; Great Falls (MT); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and digital channels to provide trusted financial guidance and solutions. You will assess customer needs, educate on products, open accounts, and work with the branch team to deliver a seamless client experience.

The role emphasizes building long-term relationships, leveraging digital tools, and complying with banking regulations. Strong communication and customer-service skills are essential.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or a combination of experience and training.

Responsabilités

• Builds relationships with customers through multiple channels, including in-person, appointment, and virtual interactions.
• Identify customers' banking needs and educate them on deposit and loan products and services.
• Open new consumer and business accounts and complete service requests.
• Proactively educate clients on digital products and self-service options to enhance the experience.
• Collaborate with branch team members to deliver excellent client service.

Connaissances

Relationship building

Customer service

Communication

Digital banking

Sales campaigns

Product knowledge

Formation

High School Diploma or equivalent

Description du poste

U.S. Bank is seeking a Relationship Banker who will engage customers across in-person, by appointment, and digital channels to provide trusted financial guidance and solutions. You will assess customer needs, educate on products, open accounts, and work with the branch team to deliver a seamless client experience.

The role emphasizes building long-term relationships, leveraging digital tools, and complying with banking regulations. Strong communication and customer-service skills are essential.