Relationship Banker II - Digital Banking & Client Growth

U.S. Bank; Blue Springs (MO); Sur place; USD 33 000 - 40 000; Plein temps

Résumé du poste

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels. Build trust through proactive outreach, assess banking needs, and guide clients to appropriate deposit and loan products with a digital-first mindset.

Responsibilities include opening accounts, handling service requests, and educating clients on digital tools while collaborating with branch teams to deliver exceptional service. A strong customer-service background is preferred.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsabilités

• Build and foster client relationships through proactive outreach and follow-up.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and services, including digital options.
• Provide an optimal client experience across in-person, by appointment, and digital channels.

Connaissances

Relationship building

Customer service

Communication skills

Digital banking knowledge

Sales experience

Formation

High school diploma or equivalent

Outils

CRM systems

Digital banking platforms

Description du poste

U.S. Bank seeks a Relationship Banker to engage customers across in-person, appointment, and virtual channels. Build trust through proactive outreach, assess banking needs, and guide clients to appropriate deposit and loan products with a digital-first mindset.

Responsibilities include opening accounts, handling service requests, and educating clients on digital tools while collaborating with branch teams to deliver exceptional service. A strong customer-service background is preferred.