Relationship Banker II: Trusted Digital Banking Advisor

U.S. Bank; Pocatello (ID); Sur place; USD 30 000 - 37 000; Plein temps

Avantages offerts par ce poste

Healthcare (medical, dental, vision)

Life insurance

Disability benefits

Retirement plan (401(k))

Paid vacation

Résumé du poste

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment-based, and virtual channels while delivering personalized financial guidance. You will assess customer needs, educate on deposit and loan products, and open accounts with accuracy and compliance.

The role emphasizes a digital-first mindset, cross-selling opportunities, and collaboration with branch teams to ensure a superior client experience across channels.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum four to five years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank policies, procedures and support systems.

Responsabilités

• Builds relationships with clients through multiple channels including in-person, by appointment, and virtually.
• Identify solutions for new and existing clients based on their needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial needs.
• Collaborate with branch team members to serve clients with accuracy and care.

Connaissances

Relationship building

Client communication

Digital banking knowledge

Sales experience

Digital products & self-service

Financial services experience

Formation

High school diploma or equivalent

Description du poste

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, appointment-based, and virtual channels while delivering personalized financial guidance. You will assess customer needs, educate on deposit and loan products, and open accounts with accuracy and compliance.

The role emphasizes a digital-first mindset, cross-selling opportunities, and collaboration with branch teams to ensure a superior client experience across channels.