Relationship Banker II - Commission Eligible

Regions Bank; Mount Juliet (TN); On-site; USD 46,000 - 55,000; Full time

Benefits offered by this job

Paid vacation

401K match

Health benefits

Disability benefits

HSA

FSA

Life insurance

Parental leave

EAP

Volunteer program

Job summary

Regions Bank in Dickson, Tennessee is seeking a Relationship Banker II to meet with customers and prospects, both in person and by phone, to assess needs and offer suitable Regions solutions. This role emphasizes growth opportunities, teamwork, and a goal-oriented mindset.

The ideal candidate will have retail or sales experience and a drive to succeed, with responsibilities spanning product education, digital banking guidance, and delivering excellent customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• Bachelor’s degree preferred.
• Life Insurance License preferred.
• One year of cash-handling, banking, and/or customer service experience preferred.

Responsibilities

• Achieves branch targets by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

Skills

Communication skills

Customer focus

Relationship-building

Cash handling

Digital banking

Multi-tasking

Teamwork

Education

High School Diploma or GED

Bachelor’s degree

Job description

Regions Bank in Dickson, Tennessee is seeking a Relationship Banker II to meet with customers and prospects, both in person and by phone, to assess needs and offer suitable Regions solutions. This role emphasizes growth opportunities, teamwork, and a goal-oriented mindset.

The ideal candidate will have retail or sales experience and a drive to succeed, with responsibilities spanning product education, digital banking guidance, and delivering excellent customer service in a fast-paced environment.