Relationship Banker I: Growth, Incentives & Benefits

Regions Bank; Maryland; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Relationship Banker I to deliver exceptional customer service, handle cash transactions, and educate customers on digital banking. The role emphasizes building relationships, meeting branch goals, and driving financial wellness for customers in a fast-paced retail banking environment.

Ideal candidates have prior teller or retail experience, strong communication skills, and a willingness to grow within Regions.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.
• One (1) year of banking, cash-handling, and/or customer service experience preferred.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs (deposits, withdrawals, payments).
• Answers customer inquiries regarding products and services and fulfills basic servicing requests.
• Develops relationships with customers and stays informed about their banking relationships.
• Educates customers on standard consumer products and digital solutions (mobile, online, ATM).
• Assists branch and team members with basic tasks to aid in customer problem resolution.
• Refers customers to internal experts for more complex financial goals.
• Follows bank processes and adheres to laws and regulations; manages operational risks.
• Achieves branch targets by identifying needs and offering Regions’ solutions.
• May conduct outbound calls to educate customers on emerging technology.

Skills

Customer service

Communication

Cash handling

Digital banking

Multi-tasking

Attention to detail

Relationship building

Adaptability

Education

High School Diploma or GED

Tools

Computer literacy

Job description

Regions Bank is seeking a Relationship Banker I to deliver exceptional customer service, handle cash transactions, and educate customers on digital banking. The role emphasizes building relationships, meeting branch goals, and driving financial wellness for customers in a fast-paced retail banking environment.

Ideal candidates have prior teller or retail experience, strong communication skills, and a willingness to grow within Regions.