Relationship Banker I: Grow Relationships & Sales

Banco Santander SA; United States; On-site; USD 32,000 - 51,000; Full time

Job summary

Banco Santander SA is seeking a Bank Center Relationship Banker I in New Rochelle, USA. This role focuses on delivering excellent customer service, processing routine transactions, and supporting sales and service goals while maintaining compliance with bank policies.

The candidate will assess customer needs and introduce suitable financial products, strengthening relationships across the branch network. Ideal candidates will have 3–4 years in customer service and banking sales, a flexible

Qualifications

• Education: H.S. Diploma or GED required; advanced degrees preferred.
• 3–4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule, including weekends.
• Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated with working knowledge of banking products/services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork.

Responsibilities

• Provide services for Banking Center customers and assist the team in achieving sales, service and operations goals.
• Process customer-related financial transactions in compliance with bank rules and guidelines.
• Learn customers’ financial needs through needs-based conversations and offer appropriate products and services.
• Establish trust, optimize sales opportunities, generate leads, and deliver quality customer service.
• Develop and maintain strong partnerships with various business segments through collaboration.

Skills

Customer service

Sales experience

Communication

Teamwork

Flexible schedule

Education

High School Diploma or GED

Associate or Bachelor's degree – Preferred

Job description

Banco Santander SA is seeking a Bank Center Relationship Banker I in New Rochelle, USA. This role focuses on delivering excellent customer service, processing routine transactions, and supporting sales and service goals while maintaining compliance with bank policies.

The candidate will assess customer needs and introduce suitable financial products, strengthening relationships across the branch network. Ideal candidates will have 3–4 years in customer service and banking sales, a flexible