Relationship Banker I - Grow Customer Relationships

Santander US; New York (NY); Sur place; USD 32 000 - 51 000; Plein temps

Résumé du poste

Santander US is seeking a Relationship Banker I in New York to support Banking Center sales, service, and operations. You will process customer financial transactions, identify needs, and build relationships across business segments through collaboration and communication.

Key strengths include customer service excellence, product knowledge, and the ability to meet growth targets while maintaining compliance with bank policies and regulations.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred.
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Responsabilités

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs‑based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Connaissances

Customer service

Banking sales

Needs-based selling

Flexible schedule

Formation

HS Diploma or GED

Associates/Bachelor's preferred

Description du poste

Santander US is seeking a Relationship Banker I in New York to support Banking Center sales, service, and operations. You will process customer financial transactions, identify needs, and build relationships across business segments through collaboration and communication.

Key strengths include customer service excellence, product knowledge, and the ability to meet growth targets while maintaining compliance with bank policies and regulations.