Growth & Coaching Banking Center Relationship Banker II

Santander; New Rochelle (NY); On-site; USD 35,000 - 58,000; Full time

Job summary

Santander is recruiting a Sr., Banking Center Relationship Banker II in New Rochelle, NY. The role serves Banking Center customers, drives sales and service goals, and processes customer transactions with accuracy and compliance.

Strong communication and relationship-building skills are essential to uncover needs and offer suitable financial solutions. The position may require a flexible schedule, including weekends, and travel between centers.

Qualifications

• 3+ years customer service and needs-based banking sales experience preferred.
• 0+ years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Skills

Customer service

Banking sales

Supervisory experience

Education

High school diploma or GED

Associate/Bachelor degree preferred

Job description

Santander is recruiting a Sr., Banking Center Relationship Banker II in New Rochelle, NY. The role serves Banking Center customers, drives sales and service goals, and processes customer transactions with accuracy and compliance.

Strong communication and relationship-building skills are essential to uncover needs and offer suitable financial solutions. The position may require a flexible schedule, including weekends, and travel between centers.