Relationship Banker: Grow Relationships & Revenue

Santander Consumer USA Inc.; New City (NY); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Santander Consumer USA Inc. is seeking a customer-focused banking professional for a full-time role in our New York area banking center.

You will respond to customer needs, offer appropriate financial products, and perform routine teller transactions while supporting growth initiatives. The position requires 3+ years in customer service and banking sales, with some supervisory exposure and strong product knowledge.

Qualifications

• 3+ years customer service and needs-based banking sales experience preferred.
• 0+ years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
• Ability to work a flexible and/or rotating schedule; may include weekends and extended hours; travel may be required to alternate Banking Centers.

Responsabilités

• Responds to customers' needs in an accurate and timely fashion, utilizing available resources and tools.
• Evaluates clients' needs and offers appropriate financial products and services through needs-based conversations to build relationships.
• Performs routine teller transactions like deposits, withdrawals, check cashing, loan payments and other transactions.
• Supports segmentation strategy by implementing sales, retention, and other bank initiatives to drive branch growth and profitability.
• Aims to meet or exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies; meets audits and evaluations.
• Assists with supervision of banking center colleagues, coaching and onboarding new bankers.

Connaissances

Customer service

Banking sales

Supervisory experience

Coaching

Product knowledge

Systems knowledge

Teamwork

Flexible schedule

Formation

HS Diploma or GED

Advanced degree (AA/BA)

Description du poste

Santander Consumer USA Inc. is seeking a customer-focused banking professional for a full-time role in our New York area banking center.

You will respond to customer needs, offer appropriate financial products, and perform routine teller transactions while supporting growth initiatives. The position requires 3+ years in customer service and banking sales, with some supervisory exposure and strong product knowledge.