Relationship Banker I — Digital-First Client Advocate

Usbank; Onawa (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Iowa is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset. You will open accounts, process basic transactions, and educate clients on deposit and loan products while building strong relationships.

This role emphasizes proactive outreach, solution identification, and collaboration with branch teams to serve clients with accuracy and excellent service.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Relationship Building

Communication Skills

Digital Banking Tools

Customer Service

Interpersonal Skills

Team Collaboration

Education

High school diploma or equivalent

Job description

U.S. Bank in Iowa is seeking a Relationship Banker to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance with a digital-first mindset. You will open accounts, process basic transactions, and educate clients on deposit and loan products while building strong relationships.

This role emphasizes proactive outreach, solution identification, and collaboration with branch teams to serve clients with accuracy and excellent service.