Relationship Banker I - Digital-First Client Advisor

U.S. Bank; Independence (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Disability insurance (short-term &

Disability insurance (long-term)

Parental leave

401(k) with employer contributions

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, offering tailored financial guidance and digital-first solutions. You will build strong client relationships while processing basic banking transactions and educating customers on digital tools.

The role emphasizes proactive outreach, needs assessment, and collaboration with branch teams to deliver exceptional service and drive customer satisfaction.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related retail banking experience or a combination of experience and commensurate training.
• Strong client relationships are built through proactive outreach and tailored financial guidance.

Responsibilities

• Builds and fosters client relationships via in-person, appointment, and digital channels.
• Identify solutions aligned with customers' goals by understanding financial needs and digital product usage.
• Open new consumer and business accounts and process service requests and credit applications.
• Educate clients on digital products and self-service options to enhance their banking experience.

Skills

Client outreach

Relationship building

Effective communication

Digital banking knowledge

Customer service

Interpersonal skills

Needs assessment

Sales-oriented coaching

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across multiple channels, offering tailored financial guidance and digital-first solutions. You will build strong client relationships while processing basic banking transactions and educating customers on digital tools.

The role emphasizes proactive outreach, needs assessment, and collaboration with branch teams to deliver exceptional service and drive customer satisfaction.