Relationship Banker - Digital-First Client Advocate

U.S. Bank; Oak Park (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Relationship Banker to engage customers across in‑person, appointment, and virtual channels, providing trusted financial guidance and processing basic transactions.

You'll expand relationships by educating clients about deposit and loan products, opening accounts, and guiding them through digital banking options, while collaborating with the branch team to deliver excellent service.

Qualifications

• High school diploma or equivalent.
• Able to build strong client relationships and provide excellent service.
• Experience with digital banking products and self-service tools.

Responsibilities

• Build relationships with clients through in‑person, appointment, and virtual channels.
• Educate clients on deposit and loan products and services and recommend solutions.
• Open new checking/savings accounts and process service requests.
• Promote digital products and self‑service options to meet client needs.
• Collaborate with branch team to ensure exceptional customer experience.

Skills

Relationship building

Customer service

Communication skills

Digital products knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to engage customers across in‑person, appointment, and virtual channels, providing trusted financial guidance and processing basic transactions.

You'll expand relationships by educating clients about deposit and loan products, opening accounts, and guiding them through digital banking options, while collaborating with the branch team to deliver excellent service.