Relationship Banker I: Digital-First Banking & Advisory

U.S. Bank; Dubuque (IA); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Paid vacation

Paid holidays

Adoption assistance

Job summary

U.S. Bank in Dubuque, IA is seeking a Relationship Banker I to engage customers across in-person, virtual, and appointment channels, delivering tailored financial guidance and light banking tasks.

You'll develop new relationships, educate clients on digital products, and open accounts while partnering with a team to ensure accurate, compliant service. A strong customer service mindset and basic retail banking knowledge are essential.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience or a mix of experience and training.
• Proven ability to build and foster relationships with clients.
• Ability to engage and communicate with clients.
• Knowledge of bank policies and support systems.
• Customer service and interpersonal skills.

Responsibilities

• Build relationships with clients across channels to provide banking counsel.
• Identify client needs and recommend deposit and loan products.
• Open new accounts and process service requests.
• Educate clients on digital banking products and self-service options.
• Collaborate with branch team to serve clients with accuracy.

Skills

Relationship building

Client engagement

Communication

Digital products

Customer service

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank in Dubuque, IA is seeking a Relationship Banker I to engage customers across in-person, virtual, and appointment channels, delivering tailored financial guidance and light banking tasks.

You'll develop new relationships, educate clients on digital products, and open accounts while partnering with a team to ensure accurate, compliant service. A strong customer service mindset and basic retail banking knowledge are essential.